Go to: www.hmedcloud.com and enter your CLOUD Username and Password to login.
From the Settings Menu, select SETTINGS and then REPORTS.
Click on the Online link for the restaurant you want to access.
Once connected, a live image of that restaurant's ZOOM Timer will appear as you see below.
Click on the cog wheel in the upper left corner to access the SETTINGS menu for this specific restaurant's ZOOM Timer.
From the Settings Menu, mouse over SETTINGS tab and then select REPORTS.
The Edit Report Settings screen will open on the Summary reports table.
Click EDIT
The editable Summary screen will appear.
Click the check box to enable the Day report
Select Sun - Sat to get the entire week
Click SAVE
Note: It is recommended to leave all other reports on this page unchecked when first enabling your ZOOM reports. Additional reports can easily be enabled later if desired.
For example, enabling the Hour report will trigger an emailed report at the end of every hour during the selected time periods. This may be useful to help improve lower performing hours. Enabling the Hour report from 5pm - 8pm, for instance, will send you a report at the end of every hour during the dinner period.
To generate Daypart and Shift Reports, you must first define the time ranges for these periods within the Dayparts/Shifts settings.
Click on the Trend tab
Click EDIT
The editable Trend screen will appear.
Click the check box to enable the Hour report
Click SAVE
These next few steps set up the ZOOM Timer so that it automatically emails your selected reports.
Click on the SCHED. OUTPUT tab
Click EDIT
Click the Email ON/OFF check box to activate email functions.
Confirm that the Source Address is zoom@hmeqsr.com
Enter the email addresses for all your recipients in the Destination Address box
Enter as many emails as you wish, separating each with a comma and NO spaces. For example, Person1@email.com, Person2@email.com, Person3@email.com
Click SAVE
Click Send Test Email to test your email settings.
When all reports are selected and emails are saved, click on DASHBOARD to exit Edit Report Settings.
Go to: www.hmedcloud.com and enter your CLOUD Username and Password to login.
From the Settings Menu, select SETTINGS and then REPORTS.
Click on the Online link for the restaurant you want to access.
Once connected, a live image of that restaurant's ZOOM Timer will appear as you see below.
Click on the cog wheel in the upper left corner to access the SETTINGS menu for this specific restaurant's ZOOM Timer.
From the Settings Menu, mouse over SETTINGS tab and then select REPORTS.
The Edit Report Settings screen will open on the Summary reports table.
Click EDIT
The editable Summary screen will appear.
Click the check box to enable the Day report
Select Sun - Sat to get the entire week
Click SAVE
Note: It is recommended to leave all other reports on this page unchecked when first enabling your ZOOM reports. Additional reports can easily be enabled later if desired.
For example, enabling the Hour report will trigger an emailed report at the end of every hour during the selected time periods. This may be useful to help improve lower performing hours. Enabling the Hour report from 5pm - 8pm, for instance, will send you a report at the end of every hour during the dinner period.
To generate Daypart and Shift Reports, you must first define the time ranges for these periods within the Dayparts/Shifts settings.
Click on the Trend tab
Click EDIT
The editable Trend screen will appear.
Click the check box to enable the Hour report
Click SAVE
These next few steps set up the ZOOM Timer so that it automatically emails your selected reports.
Click on the SCHED. OUTPUT tab
Click EDIT
Click the Email ON/OFF check box to activate email functions.
Confirm that the Source Address is zoom@hmeqsr.com
Enter the email addresses for all your recipients in the Destination Address box
Enter as many emails as you wish, separating each with a comma and NO spaces. For example, Person1@email.com, Person2@email.com, Person3@email.com
Click SAVE
Click Send Test Email to test your email settings.
When all reports are selected and emails are saved, click on DASHBOARD to exit Edit Report Settings.
The TREND - Single Day by Hour Report from the ZOOM Timer summarizes key information to improve the Guest Experience in your Drive-Thru. Outlined below are some the key items on the report as well as some example observations. Each of the numbered items below is highlighted with the same number on the sample report on the back page. This report is best used in conjunction with the Day Report.
The TREND - Single Day by Hour Report from the ZOOM Timer summarizes key information to improve the Guest Experience in your Drive-Thru. Outlined below are some the key items on the report as well as some example observations. Each of the numbered items below is highlighted with the same number on the sample report on the back page. This report is best used in conjunction with the Day Report.
From your list of restaurants, choose one and click View/Edit Details.
In the pop-up, change the Store Name in the Store Name field to the desired name.
Clicking Save will update how this store is presented in your HME CLOUD and Drive-Thru Leaderboard™
Repeat steps 2 and 3 for each store you'd like to change.
From your list of restaurants, choose one and click View/Edit Details.
In the pop-up, change the Store Name in the Store Name field to the desired name.
Clicking Save will update how this store is presented in your HME CLOUD and Drive-Thru Leaderboard™
Repeat steps 2 and 3 for each store you'd like to change.
