DRIVE-THRU
HEADSETS &
TIMER SYSTEMS

In a drive thru, every second counts. Long wait times don’t just frustrate customers; they can cost sales and hurt customer loyalty. That’s where computer vision steps in. Computer vision uses AI-powered cameras to expand the view of your drive thru so you can “see” what’s happening in and around the drive-thru. By tracking vehicle movement in real time, it provides accurate, moment-to-moment data that helps restaurant teams and managers understand bottlenecks, improve workflows, and speed up service.

AI is revolutionizing the drive thru, helping fast food restaurants streamline service, reduce wait times, and improve customer satisfaction. With advancements like AI-powered drive thru timers and computer vision, restaurants are enhancing their efficiency and customer experience like never before.

At HME we believe in Online Training for Ongoing Success for our employees and the customers we serve. Our online training portal provides unlimited access to videos, manuals, and other supporting documents designed to improve your understanding and fluency of the equipment used to operate your business. Whether learning the basics or researching tips and resources to support continuous improvement, you'll find the tools you need for ZOOM Nitro® and NEXEO | HDX® available at your fingertips.

Are you looking for the next big audio solution to take your drive thru restaurant(s) to a new level of sound quality and customer service? Welcome to NEXEO® , the world-class communication platform that delivers greater efficiency at every customer touchpoint. From drive-thru, mobile order pick-up, curbside pickup, walk-up windows, and dine-in service, NEXEO makes it easy to deliver key information to the right person when it matters most, providing greater team efficiency across key areas of your operation for faster service and a better customer experience.

Drive thru restaurants require lot of equipment to provide the level of service your customers want and the profitability you expect from your business. Achieving these goals requires preventive maintenance on a regular basis for all your equipment. At HME we go out of our way to provide the support you need to, starting with our Drive Thru Equipment Maintenance Agreement (EMA) to protect your valuable investment in drive-thru timer and headset systems.

Do you fully understand the drive thru customer’s journey through your restaurant’s process of ordering, paying, and driving away with their orders? If not, don’t expect to maximize car counts, return customers, and revenues. Unless you have the technology to track and utilize performance details at every point in your drive thru process, you won’t understand the journey and customers won’t be fully satisfied. The technology you need is the Zoom Nitro Timer from HME, the all-in-one drive thru timer solution for drive thru restaurants. With this highly flexible system you can pinpoint trouble spots anywhere in your operations for full understanding of your customers’ journey, thereby optimizing efficiency and profits.

Are you looking to use your ZOOM Nitro Timer and NEXEO | HDX Communication platform more efficiently? We can help you with our HME Training Portal that offers unlimited access to videos, manuals, and other supporting documents. Whether you need to learn the basics or are looking for tips and resources to improve your HME equipment skills, the tools you need for ZOOM Nitro and NEXEO | HDX will be available at your fingertips.

Are you in need of new batteries, replacement earmuffs, or other drive thru accessories? Welcome to our brand-new online HME Store, where you can quickly and easily shop for batteries, headsets, earmuffs and more!

Are you ready to maximize efficiency at every point in your drive-thru restaurant? It may sound difficult, but it’s not. All you need is NEXEO I HDX™ headsets from HME, the leader in drive thru headsets and timer systems. Whether you’re implementing artificial intelligence (AI) ordering or seeking the best drive-thru communication platform on the market, the NEXEO | HDX communication platform has all the tools you need to meet your business needs.

If high car counts continue to slow down your drive thru service, you might want to consider implementing a tandem lane, the unique way to serve two cars instead of one through a single lane. What’s more, HME’s highly popular ZOOM Nitro Timer is now engineered to make tandem lane service even better with tandem lane configuration. Your crew members will appreciate getting cars through the lane faster, and your customers will like it even more.